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Professional Communication

In this course you will define communication, learn about its key components and discuss ways you can improve communication skills. Topics include defining communication, form v. content, communications issues, two major communications theories, and communications ethics. You will discuss aspects of good communication, your own communication styles and how best to communicate with your audience.

To get started:

  • Click on the Syllabus link below to find information about the course and the book
  • Click on Introductions link to meet your instructor and introduce yourself
  • Post any questions you have in Questions and Comments
 
1

Lesson 1: Getting Started

We are living in an information age and an information society where knowledge is power. We are living in age of unprecedented growth in the amount of information available to us. But the knowledge and information we have lose their power unless we know how to communicate them well. We often take communication for granted. We learn it as we learn language while we are children. As we grow, we learn new styles and modes of communication. Technology constantly offers us new tools and media for communication. As many of us have learned — often the hard way — tools, styles and media don't make for good communication. So what is good communication? How can we become better at communicating through the many tools and media available to us?

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