Becoming an Extraordinary Problem-Solver

Identified by many as a career-survival skill for the new millennium, problem solving is increasingly important at all levels in the organization. We are all problem solvers. Problems arise and we find ways to avoid them, adapt to them, or solve them. The extraordinary problem solver does much more by turning problems into opportunities. Learn the skills that take you beyond ordinary problem solving. Tools and techniques give you step by step guidance for solving your most challenging problems.

To get started:

• Click on the Syllabus link below to find information about the course and the book
• Click on Introductions link to meet your instructor and introduce yourself
• Post any questions you have in Questions and Comments

Lesson 1: Discovering the Extraordinary Problem Solver

So what's the problem with problems?  We're surrounded by them, there's no denying that!  We're going to start the course with some thinking about the nature of problems and how we go about solving them.  We'll work to discover the qualities of the extraordinary problem solver and begin to equip you with some ideas that will support your learning.  Begin thinking about a real-life problem you would like to solve.  As we work through the tools and techniques, you may find that the solution to your problem becomes clear.  More about that a little later in the course.  For now, relax and click.  There's a lot to learn.