| | Basic Management Skills
This course will provide you the necessary tools for moving into a management position and staying there. You will be taught how to navigate through the "management minefield" with ease, how to deal with peer as well as upper management pressure, methods for dealing with unruly employees, how to understand office politics and listening techniques for knowing what your boss is really saying. The impact of effective management on corporate goals and profitability will also be covered. Upon completion, you will be empowered in dealing with all aspects of a position at the management level.
To get started:
- Click on the Syllabus link below to find information about the course and the book
- Click on Introductions link to meet your instructor and introduce yourself
- Post any questions you have in Questions and Comments
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| 1 | Lesson 1: Getting Started
During this lesson we will reflect on our own experience to help us to identify traits of a good supervisor and to identify traits of a poor supervisor. We will also look at our own strengths to help to build a foundation for the other skills we will be adding throughout this course. | 
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